Refund Policy

Last updated: 12 July 2026

3-day money-back guarantee

If a WAYF plugin isn't right for you, you can request a full refund within 3 days of purchase — no long forms, no hard questions. We'd genuinely rather you try the free demo first, but if you bought and it doesn't work for your music or your system, we'll give your money back.

How to request a refund

• Email support@wayfaudio.com from the address you used at checkout.
• Include your order number or receipt (it's in your purchase email).
• Optionally tell us what went wrong — it helps us improve, but it's not required for the refund.

Refunds are approved within 2 business days and returned to your original payment method by our payment provider. Depending on your bank, the money typically arrives within 5–10 business days.

What happens after a refund

Your license key is deactivated and your right to use the software ends. You must remove the plugin from your machines.

Limits

• Requests made more than 3 days after purchase are handled case by case — write to us anyway; we're reasonable.
• We may decline refunds in cases of clear abuse (for example, repeated buy-and-refund cycles of the same product).
• If your purchase was processed by a merchant-of-record provider (such as Paddle), the refund is executed through them and their process may also apply. The charge appears on your statement as “Paddle” / “PADDLE.NET”.

Something not working?

If the plugin fails to install, authorize or pass audio, contact support@wayfaudio.com before refunding — most issues are fixed with one reply, and we're quick.